This is the basic syllabus for the Introduction to technical writing class. At the end of the course, students have an understanding of technical writing best practices and understand the technical content creation process from start to finish.
This class is best for Knowledge management staff, technical support staff, business writers, technical writers, UX writers, content strategists, and content managers.
We customize this syllabus for your specific needs.
| Module topic | Time estimate |
|---|---|
| Basic writing overview | 2 hours |
| Understanding your audience | 2 hours |
| Clear writing | 2 hours |
| Information types | 1 hour |
| Planning your writing | 1 hour |
| Writing concept and reference content | 2 hours |
| Writing How to content | 3 hours |
| Internationalization, terminology management, and content reuse | 2 hours |
| Delivering your content | 2 hours |